Terms and Conditions of Use

Date of last update : 4th of December, 2025

By using the oryn.app website and using an Oryn account (the ‘Account’) and all its associated features, including Oryn and Oryn Pro (the “Services”), you agree to be bound by the following terms of use (the ‘Terms’). These Terms cover all current and future features provided by your Account. The Services are operated by Oryn (‘We’, the ‘Company’), a French company located at 6 rue d'Armaillé, 75017 Paris, France. Use of your Account or the Services includes registering for an Account, maintaining an open Account (not deleted by you or deleted or deactivated by Oryn), and accessing our website. Please read these Terms carefully before using your Account or the Services. By using your Account or the Services, you agree to be bound by these Terms. You may not use your Account or the Services if you do not agree to these Terms. These Terms apply each time you use your Account or the Services.

If you accept these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, its subsidiaries, and all users who access the Services through your Account to these Terms. If you do not have such authority, you are not authorised to use the Services.

1. Users of the Servicess

The Services are provided exclusively to persons aged 15 years or older, and even then, only to minors who have obtained the consent of their parents or legal guardians to open and maintain an Account. The Services are provided exclusively to persons aged 15 years or older, and even then, only to minors who have obtained the consent of their parents or legal guardians to open and maintain an Account.

The Services are provided exclusively to individuals or legal entities. Accounts registered by ‘bots’ or automated methods are not permitted and will be terminated.

Each user is solely responsible for all actions performed through the Services.

2. Authorised Use of Servicess

You agree not to use your account or the services for illegal or prohibited purposes. Unauthorized activities include, but are not limited to:

• Disrupting the Company's networks and servers during your use of the Service;
• Accessing/sharing/downloading/uploading illegal content, including but not limited to, child sexual abuse material (CSAM) or CSAM-related content; Infringing or violating the intellectual property rights of the Company or a third party;
• Harassing, abusing, insulting, harming, defaming, slandering, denigrating, intimidating or discriminating against a person based on their gender, sexual orientation, religion, ethnic origin, race, age, nationality or disability;
• Negotiating, selling or otherwise transferring ownership of an account to a third party (except for lifetime accounts, which may be sold or traded exclusively through the company);
• Promoting illegal activities or providing instructional information to other parties in order to commit illegal activities;
• Possessing multiple free accounts (for example, creating mass registrations, creating and/or operating a large number of free accounts for a single organization or individual);
• Paying your subscription with fraudulent payment methods, such as a stolen credit card;
• Engaging in spam activities, which are defined as the practice of sending irrelevant or unsolicited messages or content over the Internet, typically to a large number of recipients, including for advertising, phishing, or spreading malware or viruses;
• Sending unsolicited mail, mass emails, or emails to mailing lists containing people who have not expressly agreed to be included in that list. You agree not to use the Services to store or share content that violates the law or the rights of a third party;
• Abusive business registrations on the Oryn portal for third-party services;
• Attempting to access, probe, or connect to computer devices without appropriate authorization (i.e., any form of unauthorized "hacking");

Any account found to be engaged in any of the unauthorized activities listed above will be immediately suspended or restricted accordingly (which may include restrictions on features and capabilities).

The Company may also terminate accounts used for illegal activities not listed above, particularly in response to orders from competent authorities informing of such illegal activities.

We reserve the right to limit the service capacity of free accounts whose resource usage (e.g., bandwidth) is excessive and unfairly impacts the experience of other users.

The Company reserves the right to suspend or delete free accounts that have been inactive for a consecutive period of twelve months. For more information, please refer to our inactive account policy.

If you wish to dispute the suspension of your account, please contact us.

3. Inactive Accounts

The Company reserves the right to suspend or delete free accounts that have remained inactive for a consecutive period of 12 months and/or part or all of the associated data and content, in accordance with this section.

If you have not used your free account for a consecutive period of 12 months or more, access to your account and all or part of the data associated with your account may be deleted. You will receive notifications 30, 15, and 7 days in advance before such action is taken on the recovery email address associated with your account.

Accounts subscribed to an active paid subscription are always considered active and no action will be taken against your paid account under this section. The termination of your active paid subscription (or the switch to a free account due to non-payment of the subscription) will make your account subject to this section again.

If your account is free, you are considered active if you log in to your account on our website, desktop application, or mobile application.

If you are faced with insurmountable circumstances that prevent you from staying active on your account for a period of 12 months, please contact us to prevent the deletion of your account under this section.

4. Limited Warranties and Liability

The Company provides no warranty regarding the reliability of the Services or the security of user data, despite all efforts made. The Service is provided "as is" and "as available", without any kind of warranty, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement, or warranties that may arise from course of dealing, performance, or usage of trade.

The Company has no obligation to store or transfer the content of terminated Accounts. Furthermore, you will not hold the Company liable or seek compensation if confidential information is inadvertently disclosed due to a security breach or vulnerability in the provision of the Services, or if data is deleted for an inactive account (see section 3).

To the extent permitted by law, you acknowledge and agree that the Company shall in no event be liable to you or any third party under any theory of liability for any indirect, special, exemplary, incidental, consequential, or punitive damages (including, but not limited to, procurement of substitute goods or services, loss of data, use, or profits, business interruption, or any other damage or loss), for any multiplier or increase of damages, or for any costs or expenses (including attorney's fees), whether under these Terms or otherwise, arising in any way from your Account, the Services, or these Terms, whether in law, equity, or otherwise, and whether based on contract, strict liability, tort (including negligence or otherwise), common law, statute, equity, or otherwise, even if we have been advised of the possibility of such damages, or for any other claim, demand, or damage whatsoever, arising out of or in connection with your use or inability to use your Account or the Services.

Without limiting the foregoing, and to the extent permitted by law, the Company's total liability to you for any reason arising out of or related to the use or inability to use your Account or the Services, or these Terms, shall not exceed €100 or the amount you have paid us, if any, for the use of your Account or the Services, whichever is greater. This liability, if any, shall be complete and exclusive. The foregoing limitations shall apply even if the above-stated remedy fails of its essential purpose.

5. Warranty Liability (SLA)

The Company aims to provide a Service availability of 99.9% or more. If the downtime in a given month exceeds 0.1% of that month, the Company will credit the user's account. Service credits are applied upon user request and will be deducted from the balance due at the end of the next billing cycle (monthly or annual).

The company calculates service credits as follows:

• If the monthly availability time is less than 99.9% but equal to or greater than 99.0%, the service credit is equal to 10% of the monthly cost of the service;
• If the monthly availability time is less than 99.0%, the service credit is equal to 30% of the service cost.

Certain performance issues are excluded from downtime calculations, such as:

• Issues caused by factors beyond the Company's reasonable control;
• Issues resulting from actions or inactions of a user or third party;
• Issues resulting from the user's equipment and/or third-party equipment (beyond the Company's primary control). To avoid any ambiguity, the Company does not provide any Internet or network services, and any performance issues related to such services will be considered beyond the Company's primary control;
• Issues resulting from the Company's suspension or termination of the right to use the Service in accordance with the Terms;
• Downtime caused by reasonable scheduled maintenance announced in advance.

6. Indemnification

You agree that the Company, directors, administrators, employees, agents, or third-party contractors (the "Indemnified Parties") cannot be held liable for any claim, demand, or damage from third parties, including reasonable attorney's fees, arising from your use of your Account or the Services. You agree that the Indemnified Parties have no liability regarding claims, demands, or damages from third parties, and you agree to indemnify the Indemnified Parties for any resulting losses, damages, judgments, awards, costs, expenses, attorney's fees, and litigation fees.

7. Privacy and Confidentiality

Our Privacy Policy and its sub-policies explain how we process and protect your personal data and privacy in relation to your Account, your use of the Services, and your browsing on the oryn.app website. By accepting these Terms and to be able to use the Services, you also agree to our Privacy Policy and its sub-policies.

8. Intellectual Property

All Services, texts, images, audiovisual content, and other content operated by Oryn, including these Terms of Use, trademarks, trade names, and logos, software, structures, infrastructure, and databases used by Oryn within the Services, remain the exclusive, full, and complete property of Oryn or third parties who have granted Oryn the right to use them, excluding content belonging to the Account.

Any act of disassembly, decompilation, decryption, extraction, reuse, and more generally any reproduction, representation, distribution, adaptation, or commercialization of the Platform and/or texts, images, audiovisual content, and other content operated by Oryn on the Platform by the Account, without Oryn's authorization and not in compliance with the provisions of these Terms of Use, is prohibited and may be subject to legal action.

9. Payment Terms

Subscriptions to the Services are billed monthly or annually, depending on your choice. After the initial period, the subscription is automatically renewed for the duration specified at the time of your initial purchase and you will be billed accordingly, unless you cancel or modify it. Credit balances are automatically deducted accordingly. You are responsible for updating the payment information related to your Account.

The prices displayed on our websites and applications at the time of your initial purchase are subject to change. If the renewal price has changed, you will be billed at the price then in effect at the time of your subscription renewal. If you do not wish to continue using our paid Services, you must cancel your subscription before its renewal date by going to your Account dashboard and following the cancellation steps. If you are unable to access your Account dashboard, you can cancel your subscription by contacting us.

You can cancel your subscription within 30 days of the initial purchase and receive a refund for any unused portion of the service period. By unused service period, we mean the remaining full days on a pro rata basis of the subscription period. Refunds will be processed within 30 days of the request. To request a refund, contact us. Both the cancellation request and the refund request must be made within the 30-day period. Refunds can only be requested once per user. This refund option is only applicable to users who have subscribed to Oryn Services directly through Oryn's official channels (website and applications). If you subscribed to Oryn Services through a third party, please refer to their respective refund policy.

After the aforementioned 30-day period, the Services provided by the Company are non-refundable and any refund or credit granted will be at the sole discretion of the Company. Paid Accounts closed due to a violation of these Terms will forfeit all payments and credits and are not eligible for a refund. If you terminate your Account before its term for convenience based on specific regulations authorizing you to do so (including, but not limited to, Chapter VI of the EU Data Regulation), you agree that early termination penalties will apply, these termination penalties corresponding to the balance of the payment that would otherwise have been due for the agreed duration of your Account subscription.

If the Company decides to proceed with a refund for any reason, it will do so only in the original currency of the payment and according to the original payment method. If you request that a credit balance be converted between different currencies supported by the Company, the Company is free to choose the exchange rate applied.

If you are a professional user, you may be eligible for a free trial period when subscribing to an Oryn Pro Premium subscription. Upon expiration of the trial period, you have the option to subscribe to a monthly or annual Oryn Pro Premium subscription; otherwise, your workspace will be downgraded to free.

If you fail to fulfill your payment obligation as a subscription user, your workspace may, at our discretion, be automatically downgraded to a free workspace after the payment failure.

If you rely on dispute or chargeback mechanisms from third-party payment providers, you waive your right to the aforementioned refund from the Company and consent to rely on the third-party payment provider's dispute resolution procedure. Additionally, if the result of the dispute or chargeback mechanisms results in the Company being liable for additional costs (such as dispute fees), you authorize the Company to debit this amount from your Account. In the event of a dispute or chargeback, we reserve the right to suspend your account until the dispute is resolved.

10. Changes to Subscription or Billing Cycle

Changing Subscription

If you select a paid subscription for a workspace, it will be immediately updated.

Cancelling Subscription

If you do not want your subscription to be renewed, you must switch to a lower subscription before the end of your subscription period.

Changing Billing Cycle

Contact us to change your billing cycle.

11. Changes to Terms of Service

Within the limits of applicable legislation, the Company reserves the right to review and modify these Terms at any time. As long as you use your Account or the Services, it is your responsibility to regularly consult these Terms. Continuing to use your Account or the Services, including not deleting your Account after these modifications are made, constitutes your consent to them. The most recent Terms will apply in the future and to any dispute or issue arising after the Terms are updated.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court or other competent tribunal, such provision, unless it materially affects the intent and purpose of these Terms or otherwise provides, shall be limited or eliminated to the minimum extent necessary and replaced by a valid provision that best embodies the intent of these Terms, so that these Terms shall remain in full force and effect.

13. Governing Law and Language

This section defines different rules depending on whether you use the Oryn Services for professional purposes (professional user) or as an individual, and in the latter case, depending on your place of residence. Please refer to the section that concerns you.

If you are a professional user or an individual, you agree that these Terms shall be governed in all respects by the substantive law of France, to the fullest extent permitted by law. Any dispute, action, claim or other controversy arising out of these Terms, your Account, the Services, your use (or non-use) or your access (or non-access) to your Account or the Services, or any advertising, promotion or other communication between you and the Company, whether based on contract, warranty, tort, law, regulation, ordinance or any other legal or equitable basis, shall be subject to the jurisdiction of the competent courts of Paris. By using your Account or the Services, you irrevocably agree that the courts of Paris shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of these Terms, their subject matter or formation, or relating thereto in any way, to the extent permitted by law.

14. Miscellaneous

These Terms do not affect your statutory rights or legal rights, if any, as a consumer.

The headings are used for reference purposes only and do not define, limit, interpret, or describe the scope of this section in any way.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

We may assign these Terms in whole or in part. Additionally, we may delegate our rights and responsibilities or engage contractors or agents to fulfill the obligations we have under these Terms.

These Terms represent the entire agreement between you and us regarding the use of your Account or the Services and they supersede all prior or current communications and proposals, whether electronic, oral, or written, between you and the Company regarding your Account or the Services.